Call Centre

Call Centre Professionals Outsourcing Top-tier Services from the Philippines

In today’s business landscape where customer satisfaction takes precedence, the significance of well-trained call centre professionals cannot be overstated. OnBoard Outsourcing takes pride in its role as the bridge between Australian companies and superior, university-educated call centre talent from the Philippines. Our comprehensive talent pool is populated by professionals who stand out with their exceptional communication skills and high proficiency in English, coupled with their natural aptitude for problem-solving.

These candidates are proficient in managing a diverse range of customer queries and issues. They come equipped with a familiarity and understanding of the latest call centre platforms and technologies, allowing them to ensure smooth customer experiences and interactions.

Choosing to partner with OnBoard Outsourcing presents you with the chance to enhance the quality of your customer interactions, remarkably improve customer satisfaction scores, and ultimately propel your business growth. Trust in our demonstrated expertise to pair your business with call centre professionals who echo your business values, while elevating your customer service standards. Harness the potential of outsourcing to transform your customer service experience, with OnBoard Outsourcing at your side.

Available Call Centre Roles

Inbound/Outbound Call Centre Agent

Customer Service Representative

Technical Support Representative

Call Centre Team Leader

Quality Assurance Specialist

Workforce Management Analyst

Call Centre Operations Manager

Telemarketing Specialist

Call Centre Trainer

Help Desk Operator

Customer Retention Agent

Bilingual Call Centre Representative

Call Centre Supervisor

Telecommunications Specialist

Customer Experience Manager

Complaint Resolution Officer

Call Handler

Emergency Response Centre Operator

Client Relationship Manager