Call Centre
Call Centre Professionals Outsourcing Top-tier Services from the Philippines
In today’s business landscape where customer satisfaction takes precedence, the significance of well-trained call centre professionals cannot be overstated. OnBoard Outsourcing takes pride in its role as the bridge between Australian companies and superior, university-educated call centre talent from the Philippines. Our comprehensive talent pool is populated by professionals who stand out with their exceptional communication skills and high proficiency in English, coupled with their natural aptitude for problem-solving.
These candidates are proficient in managing a diverse range of customer queries and issues. They come equipped with a familiarity and understanding of the latest call centre platforms and technologies, allowing them to ensure smooth customer experiences and interactions.
Choosing to partner with OnBoard Outsourcing presents you with the chance to enhance the quality of your customer interactions, remarkably improve customer satisfaction scores, and ultimately propel your business growth. Trust in our demonstrated expertise to pair your business with call centre professionals who echo your business values, while elevating your customer service standards. Harness the potential of outsourcing to transform your customer service experience, with OnBoard Outsourcing at your side.
Roles
- Inbound/Outbound Call Centre Agent
- Customer Service Representative
- Technical Support Representative
- Call Centre Team Leader
- Quality Assurance Specialist
- Workforce Management Analyst
- Call Centre Operations Manager
- Telemarketing Specialist
- Call Centre Trainer
- Help Desk Operator
- Customer Retention Agent
- Bilingual Call Centre Representative
- Call Centre Supervisor
- Telecommunications Specialist
- Customer Experience Manager
- Complaint Resolution Officer
- Call Handler
- Emergency Response Centre Operator
- Client Relationship Manager
