Frequently Asked Questions
Offshore recruitment and outsourcing refer to the practice of hiring highly skilled professionals from another country to work remotely for your business. It allows you to access a global talent pool, reduce costs, and increase operational efficiency.
The Philippines is a popular outsourcing destination due to its large pool of highly educated and skilled professionals, proficiency in English, cost-effectiveness, and cultural compatibility with Western businesses. Many of our candidates have had experience with Australian businesses already or at a minimum, businesses from other Western countries such as the US, UK and Canada.
No, we do not have lock-in contracts. We offer flexible engagement models that allow you to adjust your staffing requirements as needed.
At OnBoard Outsourcing, we prioritize the well-being and satisfaction of our staff. We provide a supportive work environment, offer competitive compensation and benefits packages, and ensure regular communication and check-ins to address their needs and concerns.
In the Philippines, the 13th-month pay is a mandatory annual benefit where employees receive an additional month’s salary. We ensure compliance with local labor laws, including the provision of the 13th-month pay.
Home-based refers to staff working remotely from their homes, hybrid involves a combination of remote work and office work, and office-based means staff work from a physical office location. We offer flexibility in choosing the work arrangement that best suits your business needs.
Whilst the Philippines are on the same time zone as Perth, meaning ideal alignment with business hours in Australia, the staff’s working hours can be aligned with your specific business hours or requirements (including overnight and weekend work). We ensure that our offshore staff members adjust their schedules to work during your preferred time schedules.
Yes, you have the option to hire part-time staff based on your business requirements. We offer flexibility in choosing full-time or part-time staffing arrangements.
We have made this process completely seamless and pain-free for Australian businesses. We provide seamless payroll processing for our staff and send you a very simple invoice to pay on a monthly basis in Australian Dollars (AUD). You can then choose a payment method that works best for you, such as direct bank transfers or online payment options.
Yes, as part of our service, we provide all necessary equipment and hardware, including laptops, as well as required software programs to ensure that your offshore staff have the tools they need to perform their roles effectively. We also provide full IT support for these staff members, making it one less thing you need to worry about.
Yes, at the outset of the recruitment process, we ensure that any potential staff members have access to reliable and high-speed internet connections, enabling them to work efficiently and communicate seamlessly.
Absolutely! We offer the flexibility to hire part-time staff members to meet your specific business needs. Whether you need full-time or part-time staff, we can accommodate your requirements and provide the necessary resources to support your business goals.
